Visa Europe Billing Service Project

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Company

Visa Europe

Description:

Card Processing & Billing

Location:

London, United Kingdom

Design:

Service Design Pack
Process Flow Mapping

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Overview

DigiFix IT played a pivotal role in the Visa Europe Billing Service project, a transformative initiative designed to provide Visa Europe with a robust, independent billing capability. This service was developed to support Visa Europe’s evolving business models, enhance member experiences, and ensure seamless revenue assurance.

Project Scope

The project involved the design and implementation of a new billing system, replacing the legacy Global Member Billing Solution (GMBS). The new system was structured to:

Process and manage invoices for Visa Europe members and non-members.
Automate revenue tracking while reducing reliance on manual processes.
Ensure compliance with financial and regulatory standards.
Streamline client data management, service subscriptions, and incentive handling.

DigiFix IT's Role

As a technology partner, DigiFix IT contributed significantly to the service design, system architecture, and operational framework of the new billing solution. Key contributions included:

System Integration & Automation – Establishing an advanced mediation and rating system to process billing evidence efficiently.
Security & Risk Management – Implementing stringent data protection measures to align with European regulatory standards.
Service Availability & Incident Management – Designing a structured support framework to ensure seamless service operation.
Training & Transition Management – Delivering comprehensive training modules for Visa Europe’s internal teams to facilitate a smooth transition.

Key Outcomes

Enhanced Financial Control – Visa Europe gained greater autonomy over its billing operations.
Optimised Performance – The system significantly reduced processing times and improved data accuracy.
Scalability & Compliance – The solution was designed to adapt to future business needs while meeting regulatory compliance.

Conclusion

DigiFix IT’s collaboration with Visa Europe on this strategic initiative underscores our expertise in IT infrastructure, digital transformation, and financial systems integration. This project is a testament to our ability to deliver high-performance solutions that align with business and regulatory objectives.

For more information on our enterprise IT solutions, contact DigiFix IT today.

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